We’ve been working with Vertical Solutions for just over four months now and can honestly say their contribution was imperative to our progress. From day one their team worked with me on creating our climbing gym financial model to suit our vision and local factors. This is much more time-consuming than we could have imagined but they took us through the process to generate a polished model for success in our market. When it came time to pitch for funding, they had our back with the banks and supported us with the data and documents necessary for smooth conversations. We thought this process could take up to a year, but we were officially funded and settling on a building inside of 6 months. The Business Consulting Package from Vertical Solutions was instrumental in all of this, especially considering at the end of the day there was no additional cost.

We started working with the VS team two years ago and they have been consulting with us at every turn of our project, even past the traditional obligations. They were instrumental in all the necessary big items like building size, wall space, and projected membership etc. But one of our initial focuses was on maximizing profitability with retail sales, and how much supplemental monthly revenue we could generate to justify the increased efforts and purchasing costs. The VS crew worked tightly with us on the design of our retail area, the overall size, the breakdown of product categories to carry, and even all the way through setting up vendor meetings with us at the Outdoor Retailer show to set up accounts. After that, we were really keen to develop an operational model that saw us and our staff being efficiently organized from day one. This meant that they spent a lot of time with us on developing our Standard Operating Procedures, training our staff on all aspects of our business, and even setting up our retail Point of Sale system before our doors were even open. This help was truly priceless and was a no-brainer for us to add on.